Description
Epson 1-Year Preferred Plus Warranty Plan – SureColor S8170 Series – Out of Warranty – Self Service Printhead
This is an Epson Preferred Plus extended service plan for the Epson SureColor S8170. It adds 1 year of Next-Business-Day On-Site Repair with Printhead Self-Service coverage. Epson says its Preferred Plus plans extend product protection beyond the limited warranty for up to a total of 5 years of continuous coverage.
What the plan includes (from Epson)
- Next-Business-Day On-Site Repair at your business by an Epson Certified Technician, using genuine Epson parts
- Comprehensive parts and labor coverage (maintenance parts not included)
- Printhead Self-Service: you can buy a printhead at a discounted price directly from Epson and install it yourself; an Epson Cloud Solution PORT account is required
- Printhead replacement cost and labor are not included in this plan
- Geographic limitations may apply; service requests must be received and processed by 1 p.m. Pacific Time, Monday through Friday, excluding holidays
Who this plan is for
This plan is for a printer that is no longer covered by its Epson limited warranty or an extended service plan. Before the plan is accepted, the printer must pass an Epson virtual product inspection (VPI). Coverage can extend up to a total of 5 years of continuous coverage from the date of purchase.
Plan details
- Plan length: 1 year
- Service: Next-Business-Day On-Site Repair with Printhead Self-Service
- Coverage type: Out of Warranty
- Printer: Epson SureColor S8170
- Epson part number: OWS8170SS1
Source: Epson product page for OWS8170SS1. Full terms and conditions are on the Epson page.
Works with
Other Epson Preferred Plus plans for the SureColor S8170
- 1-Year, at time of hardware purchase, self-service printhead (PSS8170SS1)
- 2-Year, at time of hardware purchase, self-service printhead (PSS8170SS2)
- 4-Year, at time of hardware purchase, self-service printhead (PSS8170SS4)
- 1-Year, already in warranty, self-service printhead (IWS8170SS1)
Common questions
My printer is out of warranty. Can I still get coverage?
Yes, this is the plan for that. Epson requires the printer to pass a virtual product inspection (VPI) first.
How long can Epson coverage last?
Epson says you can extend coverage up to a total of 5 years of continuous coverage.
Does the plan cover printheads?
Not the printhead itself. With the self-service printhead option, you can buy a printhead from Epson at a discounted price and install it yourself. Printhead cost and labor are not included.
Questions? DTG (Digital Technology Group) runs the DTG Technology Center in Tampa, FL. Call a print specialist at 813.889.0660 or email info@dtgweb.com.
