Thank you for your interest in joining Digital Technology Group. Our leadership team has identified the following opportunities and are actively pursuing the right person for each position. Below you will find the current opportunities listed as well as other information to assist you in taking the next step. Good success as you pursue and achieve your career goals and aspirations.
Careers at DTG
Why DTG?
Open Positions
Director of First Impressions / Customer Service (Full Time)
We are actively seeking a Director of First Impressions/Customer Service Representative to join our team. Digital Technology Group Inc. is a Tampa based company celebrating 20 years as an industry leader. Pushing the limits is a part of who we are. That means we expect our team members to push the envelope on their own skills as well. If you aren’t growing, you are getting too comfortable. We have high expectations for our company, our team and you will need to possess high expectations for yourself. We provide world class training and the tools you need to consistently execute at a high level.
If you have an ability to communicate well, are a team player and support our efforts to create win-win relationships we have a place for you. If you are detail oriented and understand the balance between production and perfection we are interested in talking to you. If you are excited when the team wins, if you value excellence over ego and we would find a “No Drama Zone” sign on your office door… well now we are talking (or we should be.)
WHAT WILL YOU BE DOING HERE?
- Answer and direct incoming calls
- Greet and direct walk in customers
- Basic data entry responsibilities entering vendor bills and filing
- Basic data entry of web orders into system
- Create final invoices and email to customers
- Direct in bound and out bound US mail
- Assist Office Manager with other office tasks and reports as directed
- Working with the sales team to create a positive customer experience
- Working with customers to fulfill requests for samples and process orders
- Working with the sales team to support new ideas, marketing efforts and live events
PREFERRED REQUIREMENTS AND SKILLS
- A positive attitude and enjoys interacting with people
- A desire to work hard and be a team player
- A commitment to excellence and takes pride in their work
- Excellent written and verbal communication skills
- Excellent phone skills
- The ability to quickly build rapport with a client, ask probing questions, gather and document information and process order requests from customers.
- The ability to work with a high level of organization and accountability.
- Experience as a receptionist or customer service representative
- Experience with computer data entry and Microsoft, Adobe and CRM software
Customer Service Representative (Full Time)
Do you have what it takes to be a customer service representative at a growing company? Are you a person who likes to work in a fast paced, upbeat sales environment? Do you enjoy seeing your efforts positively impact people’s businesses and their lives? If you answered “Yes
If you have an ability to communicate very well, are willing to be a team player and support our efforts to create win-win relationships we might have a place for you. If you can be detail oriented and also understand the balance between production and perfection we are interested in talking to you. If you are excited when the team wins, if you value excellence over ego and we would find a “No Drama Zone” sign on your office door…well now we are talking (or we should be.)
WHAT WILL YOU BE DOING HERE?
- Working with our team to provide a positive experience for our customers
- Working with our sales team to process customer orders and assisting on special projects
- Working with our sales team on event planning and marketing
PREFERRED REQUIREMENTS AND SKILLS
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- Excellent written and verbal communication skills
- Experience in Microsoft Office products (i.e. Word, Excel)
- The ability to quickly build rapport with a client, ask probing questions, gather and document information and process order requests from customers
- The ability to work with a high level of organization and accountability
